Delivery, Postage & Returns
TERMS AND CONDITIONS
DELIVERY & POSTAGE
Delivery is free for any order over $100 and to be delivered anywhere in Australia. Free delivery will be sent by Standard Australia Post and usually take between 3-10 business days dependent on the location of the customer. ALL order come with Free Signature on delivery except PO Box Address. We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.).
Any purchases below $100 value will incur an additional $10 charge to cover shipping and handling cost.
All customers will receive a confirmation email upon placing their order. All items will be carefully checked to ensure no damage before sending out. Once your item has prepared for shipment and ships, you will receive a Shipment Notification email with carrier and tracking information.
If a product is ordered that is currently out of stock, we will ensure to contact the customer as quickly as possible. The customer will then be offered to wait for the product to be restocked, alternatively, we will offer an exchange or full refund of the product value.
Any BACK ORDER will be sent out when the item(s) is restocked. It usually take 5- 14 working days to restock items. Email will be sent out with tracking upon delivery.
- All products are covered by a 30 day warranty for manufacturing faults, excluding those sold on specials. All items are carefully checked before shipment.
- All colours of products are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this website due to computer picture resolution or your mobile phone screen settings. Just as all people are individuals, so too is the leather product. Each piece are unique with vary shades, patterns and irregularities. Without these characteristics you lose the artisan touch. Even with the same colour and same styles of the bag, colour variation does occurs due to the original skin colour of the hide.
- Little Armoire will replace or credit any item incorrectly delivered to you. Incorrect or faulty stock must be reported within 7 days of delivery.
- Claims for incorrect shipment will not be considered after 7 days.
- Returned goods will be exchanged, refunded or credited.
- Incorrect choice or change of mind stock may be returned for full refund or exchange provide the products is unused and in original packing. Change of mind customer have to pay for their own return postage. Any used items cannot be exchanged or returned unless is faulty. Returns had to be made within 14 days of receiving the goods.
- In the event of returning goods, Little Armoire must be notified. Following this, the item must be packed properly and posted back to Little Armoire. We are not responsible for returned items lost in transit.
FOR INTERNATIONAL DELIVERY, please send us an email for shipping rate.
Any question regarding your order, please contact us as below;
Tel: (03) 6234 5691